Terms and conditions

Important information about Normans web-site

General terms

These terms and conditions apply to the use of this Website, and by accessing this Website, you agree to be bound by the terms and conditions set out below.

This site is owned and operated by S. Norman & Son Limited (Normans, we, our, us) – registered office: 13-14 Market Place, Great Yarmouth, Norfolk, NR30 1LY, Company registration No: 00189264, Vat registration No: 105 2682 94.


We aim to constantly improve and develop the Normans website for the benefit of all our customers. To allow this process to take place, we may occasionally:

  • modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice;
  • change the conditions from time to time, and your continued use of the Website (or any part of it);
  • following such change, will demonstrate your acceptance of such change.alter or extend promotions at any time.

If Normans is informed of any inaccuracies of the material on the site, we will attempt to correct them as soon as we reasonably can.

Accuracy of content

Normans has taken every care in the preparation of the content of this website.

We make every effort to display the colour of the furniture as accurately as possible. However, as colour reproduction depends on your computer’s monitor, we cannot guarantee that your monitor’s display of the colour is accurate to the actual product.

Intellectual property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times with us or licensors.

You are permitted to use this material only as expressly authorised by Normans.

You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website.

You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Miscellaneous provisions

Our products are chosen on the basis that they will be used for domestic use. If you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. Where you decide to use the products in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose.

Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the fitness of goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party.

If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

These Terms and Conditions were last updated in June 24th 2024. Please check back regularly to keep informed of updates.